Frontline Travels
www.frontlinetravel.co.uk
Frontline Travels Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Frontline Travels has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Anonymous
I THINK I MAY HAVE NARROWLY AVOIDED BEING SCAMMED BY FRONTLINE TRAVEL
The company I started dealing with had an official like Kenya Aurways front. They offered me a very low price to Kenya - however their inability to actually follow me up and and behave like you would expect a professional travel agent to - made me uneasy. When they then said they could not take credit or debit cards because "they had been defrauded by previous customers" and that they wanted me to deposit the payment into their company "Global Travels" Barclays account I challenged them and said I had never heard anything so ridiculous in all my life! The so called "manager" said he would therefore "construct" a credit card payment link in order for me to pay!!!! I never heard back from them and have since purchased my flights from a reputable agent. I am checking my bank account everyday to ensure they have not taken any money from it - I was prepared to pay a £25 deposit but my gut feeling was "very dodgy"!!! BEWARE!!!!!
Reason of review:
Poor customer service
Anonymous
Agreed one price, invoiced differently.
I wanted to book a flight to Ethiopia through the official Ethiopian Airline. Frontline have a website with an address that looks like it is the official Ethiopian Airline in the UK. BEWARE. They are tricksters. They did not charge me what was agreed on the phone. I refused to then transfer money online direct to a bank account with only sort code and account number details after they fraudulently took a £51.50 'deposit' which was never agreed from my CC. They agreed to refund this but it has not happened. I am presently trying to get this refunded. They said their Accounts Department had suspended full payments by credit card. Really - an online sales company refusing to take CC payments??? I have since managed to book with the official Ethiopian Airline.
Loss:
$80
1 comment
Anonymous
Woking, England
Scammed by this company. quoted one price and sent email for another higher pricece
I spoke to a guy called Steve Anderson whose no is 0207 096 **** who made a reservation for me and asked me to pay a reservation fee and I supplied him with my cc details. He sent me an invoice on an email and the price he quoted was very diiferent from what I had agreed to. He had changed the price and I told him thaT THAT WAS NOT acceptable and I waS NOT WILLING TO PROCEED. He persuaded to reach an agreement with him to pay £599 for a ticket he initially quoted £564. I was not very pleased but I did not want the malachy so I asked him to send me an email and the details of the ticket to be issued and the balance and he sent me an invoice for £549 as £51.50 had already been taken out of my credit card. On paying the balance of £549 and sending him an email that I had paid cash into their LLoyds bank Account and referenced it. He refused to issue me my ticket to Lagos saying I ought to have paid by Monday the 10th of Feb 2014 when the phone calls and emails dated 12th of Feb and 11th of Feb. He was only willing to isswue a ticket if I paid extra £27 or I would forfeit my money. Please can someone tell me if this is happening in Britain. Are there licensed rogues who are allowed to set themselves up to extort money from innocent people and called treavel company.
2 comments
Deaglan Ylu
Mr wilfred
I made an interim booking with this company and they pressured me to do the bookings with them because they were saying there was only one cheap ticket left.After 15 minute I called them to cancel the interum booking and wanted them to refund my £50 deposit and told me to reply by email.I did so but did not respond.They continue book the ticket.When I phoned them they told me that the air line does not refund and its in there term and conditions.Instead they took £61 from my credit card which we never agreed to.when i was making a complain on phone they cut me of.I am pissed off and I lost my hard earned £61 through them.PLEASE help.
Loss:
$61
Anonymous
Sialkot, Punjab Province
Warning! Frontline Travel / Flights.
Beware of this fraudulent and scam Travel Company called frontline travels, which is running by some Indian accent guys according to their Indian rule regulation in Briton. This is known as frontline travels. This company is situated in Chalton street London. They are making a lot of money through wicked and fraudulent means by deceiving innocent passengers and threatening them, every time they have new Manager, they have a bunch of Managers. We received lot of complaints regarding their services, from ATOL & IATA, Consumer court. So we are declaring them fraudulent company. Thank you Special Thanks to Casia Zajac ABTA Head of Communications Regards Tom Whitwell
9 comments
Companies Similar to Frontline Travels
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
I wrote the previous complaint regarding Frontline posing as official Kenya Airways. I have discovered that they have taken 101.50 from my account instead of the refundable 25.00.
I have the option of cancelling my card - difficult as I am due to travel (another company) in 10 days) and all the aggravation that ensues.
My bank has been informed. They are NOT registered with ATOL - their ATOL number 4953 does not exist and they are NOT registered with TTA either.